As an enterprise-class hosting company that promises 100% network uptime and peace of mind as a service, we tend to get a lot of questions about how we deliver on those promises. This FAQ answers some of the questions we receive most often about server monitoring.
Q: What is server monitoring and why is it important?
Monitoring is an integral component of a reliable, high-performance server. Continual monitoring allows early detection and diagnosis of any issues which may threaten the performance or stability of the server. This early warning system permits corrective actions to be taken before the server experiences an outage.
Q: Is server monitoring included in ZeroLag’s managed hosting services?
Yes, real-time server monitoring is a standard feature of ZeroLag’s managed hosting services. Our 24/7/365 support team is located on-site in our data center, steps away from your server. In the event our suite of monitoring tools detects an issue with your server, a ZeroLag support technician will take immediate action.
Q: What tools does ZeroLag utilize to monitor servers?
ZeroLag currently employs three different tools to provide comprehensive real-time monitoring of all managed servers:
Q: What is Munin?
Munin is a popular and respected open-source software tool that facilitates monitoring of computer systems, networks, and other hosting infrastructure. To help prevent server outages, Munin provides standard and configurable alerts for proactive notification. Munin also features visual graphing of all aspects of server and network performance, which can play a vital role in diagnosing problems.
Q: What is Icinga?
Icinga is a proven open-source monitoring tool that is based on, and backwards-compatible with Nagios, which dates back to 1999. Icinga provides notification alerts, visual graphing, and a modular architecture which permits the development of custom plug-ins. Several ZeroLag engineers are capable of creating custom plugins for Icinga, which allows our technical team to fine-tune and adapt Icinga to fit the specific needs of our clients. Given this capability, Icinga is a very scalable and robust tool that can be updated and changed as required.
Q: What is MRTG?
MRTG – Multi Router Traffic Grapher – is a tool to monitor the traffic load on network links. MRTG generates graphs which visualize the traffic load over time, permitting administrators to gauge traffic conditions and the health of the network at a glance.
We understand that your business has unique requirements. That’s why every ZeroLag managed hosting solution is custom-tailored to fit your specific needs. Give us a call at 877-937-6524 or click here to get started on a new hosting solution for your business now.
24/7/365 support line:
Toll-free 877-ZEROLAG (937-6524)
34 Peachtree St., #400
Atlanta, GA 30303