Website performance, reliability, and security have a great impact on your e-commerce sales and customer satisfaction. The speed of your website can impact your sales. Conversion rates decrease and bounce rates increase when the website is slow. In fact, 51% of online shoppers will abandon a purchase if a website is running slow. Website downtime can also damage your brand. This gives shoppers a time to look for alternative sources for a certain product or service. Such instances could benefit your competitors. Lastly, security breaches can affect your customer’s confidence in your brand, product or service. There is even a risk of legal liability and its associated repercussions. It is very important that websites run as smoothly and as securely as possible to avoid such disastrous events.
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<img src="http://www.zerolag.com/wp-content/uploads/2014/09/performance-reliability-security-of-your-ecommerce-site-lrg.jpg" alt="E-Commerce Sales and Customer Satisfaction" title="E-Commerce Sales and Customer Satisfaction" /><br /><a href="http://www.zerolag.com/infographics/e-commerce-sales-and-customer-satisfaction/" title="How to increase E-commerce Sales and Customer Satisfaction">How to increase E-commerce Sales and Customer Satisfaction</a>
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